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Our talented stylists are dedicated to making every client feel like part of our family. With a commitment to excellence, our team brings passion and innovation to every service.
To ensure every client receives the best possible experience, we’ve implemented a simple and transparent booking policy. Please take a moment to review our guidelines before your visit.
To secure your appointment, we kindly request a $100 deposit for all colour services. This deposit ensures your booking and allows us to allocate the necessary time and resources for your visit. Please note, the deposit is non-refundable but will be deducted from your final bill on the day of your appointment.
We require at least 24 hours' notice for cancellations or rescheduling. If notice is given within this timeframe, your booking fee will be carried forward to your new appointment. Late cancellations or no-shows for haircut appointments will incur a 50% charge of the appointment fee, which will be added to your next appointment.
We kindly ask that any changes to your booked services are communicated before your appointment. Changes made on the day will be treated as a cancellation, and an additional charge of $100 or 50% of the dropped service cost (whichever is lower) will be applied.
If a service is dropped without prior notice, an additional charge of $100 or 50% of the cost of the dropped service (whichever is lower) will be added to your invoice. This policy helps us manage our schedule effectively and ensures fairness to all clients.
The deposit helps us allocate the necessary time and resources for your visit and ensures the smooth operation of our salon. By securing your spot, we can maintain a high level of service for all our valued clients.
Our team is here to help with any additional inquiries you may have. Ready to book your appointment? Let us take care of you and craft a style you’ll love.
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